Booking Consultant

At XRHealth, we're at the forefront of healthcare innovation, specializing in groundbreaking virtual reality (VR) and augmented reality (AR) solutions. Our recent merger with Amelia Virtual Care, a leader in VR applications for treating conditions such as anxiety, phobias, stress, addictive disorders, OCD, and ADHD, exemplifies our dedication to pioneering healthcare technology.  

XRHealth is seeking a highly motivated individual to join our expanding team. 

Responsibilities

• Follow up with leads or people interested in getting healthcare services in our clinics
• Manage patient leads showing interest in our virtual clinic consisting of:
  • Explain our clinical offer 
  • Enroll patients in the clinic
  • Booked the first appointment with physicians
  • Validate patient’s health insurance
• Be responsive on the phone with patients 
• Remote work using sales tools such as Salesforce (CRM) and Aircall (online phone)
• Work in connection with our clinic based in Australia but also be coordinated with our remote offices in Boston and Barcelona
• Be creative and knowledgeable on the phone

Requirements/Skills:

• Previous experience in Customer or sales roles
• A result-oriented individual who can multi-task, organize, and prioritize work. 
• You feel comfortable communicating over the phone and email.
• Ability to develop a deep understanding of our CRM system 

Nice-to-have skills:

• Educational Background/ Experience in the healthcare environment is a plus